How you brand your business is key to how you’ll be perceived by existing clients and those looking for a new dentist.
How do I know this? Because I used to be bad at it!
I’ve learned, of course, and have leaned on the wisdom and services of branding and marketing professionals ever since.
But back in 1983, I made a blunder. Although I was marketing in many mediums at the time, I thought a humorous TV spot might be a useful strategy.
The commercial featured an absurd image of a dentist brandishing a carpenter’s drill about to start work on someone’s choppers. The idea was to apply a comedic twist to people’s fear of the dentist’s drill.
It didn’t work. Let me put it another way: people hated it!
So there I was, a successful dentist and I almost lost it due to a sixty second commercial.
The way you present yourself online, in print through marketing of any kind, is very important.
You want to consider the type of audience you have and the customer base you want to have. Look at the reviews you’re getting online to see what people are saying. Do a close review of your competitors and see why they’re getting their business to the level it’s at or even getting more business than you are. And use marketing and use the internet and social media and design to get your business to where you want it to be.
The lesson here is that you are an expert at dentistry and there are other professionals skilled at making you shine in the marketplace.
Pro-tip: if your marketing consultant suggests the carpenter’s drill idea, find another one!
And he knows that once you “get it right,” it’s not a great leap to replicate that success over and over again.
Today, in addition to his work as an actual dentist, Dr. Coughlin coaches, consults and speaks to dentists across the country on how to build the practice of their dreams – based on proven processes and procedures.
Latest posts by Kevin Coughlin (see all)
- Customer experience is the key to growing your dental practice - May 8, 2019
- Dental Practice Mergers: What You Need to Know - April 30, 2019
- Podcast: Becoming More Efficient and More Effective Without Burning Out - April 25, 2019